Frequently Asked Questions
-
My Liberty laces are 140cm — the right length for a standard 8-eyelet boot like Doc Martens.
-
Liberty London Tana Lawn should be washed at no more than 40° Celsius and line dried, and then pressed with a hot iron back into shape.
Canvas cushion covers should be spot cleaned primarily with soap and water but if washing is necessary then follow the directions for the Liberty fabric. -
If you're looking for a specific Liberty print, a belt in an unusual size, or laces for a particular shoe, get in touch and we'll work something out.
Email me at hello@ramblerose.co.uk for more details.
-
All items are shipped via Royal Mail Tracked 48, which aims to deliver within 2-3 working days.
All purchases over £10.00 qualify for free shipping.
I also ship to the USA and the EU, but for customs reasons these purchases need to be made on my official Etsy store. -
Yes I do!
To comply with complex post-Brexit EU tax laws (IOSS) and recent US customs regulations, all international orders must be placed through my official Etsy shop.When you buy through my Etsy portal, local import taxes are calculated automatically at checkout, meaning your package will clear customs smoothly with zero surprise handling fees on delivery.
-
Every order from Ramble & Rose arrives gift-wrapped as standard. Inside your recycled brown card box you'll find tissue paper, a bow, three stickers, a handmade card, and a handwritten note.
-
Under the UK Consumer Contracts Regulations, you have an absolute legal right to cancel an online order for any reason within 14 calendar days from the day you (or a designated third party) physically receive the goods. For more details on how to return items, read my Returns & Refunds policy.
-
More robust than you might expect from a fabric lace.
Each pair is treated with a fabric sealant after sewing — that's what makes them stainproof and gives them their strength.
The aglets (the metal tips at each end) are applied by hand as part of the making process. I've been refining the quality since I made my first pair, and around 500 pairs later I'm happy with how they hold up.
-
Yes — I make Liberty print laces for walking boots with a waterproof treatment so they can handle the outdoors.
Same Liberty fabric, same making process, but built for something muddier. They're particularly good for fell walking and footpaths. You can find them in the shop alongside the standard Liberty laces.
-
All international orders are securely processed through our official Etsy shop to guarantee smooth customs clearance. Once dispatched, your parcel is sent via Royal Mail International Tracked:
🇺🇸 United States: Delivery takes 3–7 business days. Shipping is a flat £10.00, and there is no extra charge for adding additional items to your order. Duties and taxes are fully prepaid at checkout (DDP) so your package will arrive with zero surprise fees at your door.
🇪🇺 European Union: Delivery takes 3–7 business days. Shipping is a flat £8.95, and there is no extra charge for adding additional items to your order. Local import VAT is seamlessly collected at checkout via Etsy's automated system for hassle-free customs entry.
Please note: Delivery timescales are guidelines provided by Royal Mail and do not include the standard 1–3 days processing time required to hand-make and pack your order here in Carlisle.